Where do you source your ingredients from?
All of our ingredients are 100% natural and have beneficial properties for your skin, we endeavour to only use cold pressed & organic oils sourced from a certified organic supplier, we have a few exceptions which are sourced from spray free local suppliers such as our beeswax.

What are the benefits of the kits?
• ingredient transparency
• learn a new skill
• great gift idea
• fully recyclable packaging
• reuse ideas for jars
Gain a clear and comprehensive understanding of what you are applying to your skin by utilizing pre-measured ingredients and easy to follow instructions. We aspire for our kits to serve as the starting point for your journey—whether it's delving into creating your own beauty products or simply fostering a better grasp of ingredient transparency. 

Why use a balm or butter over a skin cream or lotion?
Most conventional skin creams & lotions are hydrous which means that they contain water (usually as the first & main ingredient) which requires the use of preservatives to prevent microbial growth & bacterial contamination. Water-based formulations usually also require higher concentrations of preservatives and stabilizers, which can lead to a dilution of active ingredients. This can affect the overall effectiveness of the product, especially if the active ingredients are present in lower concentrations.

Our balm & butter are anhydrous which means they do not contain water as one of their primary ingredients. Instead, they are composed of oils, waxes, and other hydrating agents.

These are some potential benefits of using anhydrous skincare products:
Longer Shelf Life: Water can be a breeding ground for bacteria and other microorganisms, making products that contain it more prone to spoilage. Anhydrous formulations, lacking water, are generally more stable and have a longer shelf life.

Preservative-Free Options: Water-based products often require the addition of preservatives to prevent the growth of bacteria and fungi. Anhydrous formulations may reduce the need for preservatives, which can be beneficial for individuals with sensitive skin or those who prefer products with fewer additives.

Concentration of Active Ingredients: Without the need for water, anhydrous products can have higher concentrations of active ingredients. This can lead to more potent and effective formulations, as there is less dilution of the key components.

Less Irritation: Some individuals with sensitive or reactive skin may find anhydrous products less irritating than water-based ones. This is because anhydrous formulations often contain fewer ingredients overall and may exclude potential irritants found in water-based products.

Emollient Properties: Anhydrous skincare products, particularly those containing oils and waxes, are known for their emollient properties. They can help soften and smooth the skin, providing a barrier that helps lock in moisture.
Suitable for Various Skin Types: Anhydrous products can be suitable for a wide range of skin types, including dry, sensitive, and mature skin. The absence of water means they are less likely to strip the skin of its natural oils, making them potentially beneficial for those with dry or dehydrated skin.
Versatility: Anhydrous formulations can be more versatile in terms of application. They are often thicker and more occlusive, making them suitable for use as night creams, spot treatments, or for specific skin concerns.

It's essential to note that while anhydrous skincare can offer these benefits, it may not be suitable for all skin types or concerns. As with any skincare product, individual reactions can vary, and it's advisable to patch-test new products to ensure compatibility with your skin.

Is it best to reuse, refill or recycle the jars & bottles?
We hope that you reuse your glass jars, either by refilling them with more skincare or turning them into candles with one of our candle kits, they also make cute vessels for plant cuttings, we are constantly working on other reuse ideas.

Is your packaging compostable?
Yes, creating minimal waste is super important for us, all of our packing is paper or  cardboard based & compostable or if that isn't an option for you please put in the recycling bin.

Do Skinb products need to be refrigerated.
Skinb products can be stored in the fridge but isn't necessary, like all skincare and products they are best kept out of direct sunlight. However our Natural Skin Butters & Natural Tallow Balms are more heat sensitive than our Natural Skin Balm & will melt in temperatures exceeding 40°C / 104°F. If your butter has melted in transit, please email us at info@skinb.au & we will either send a more heat stable product suited to your climate or refund your money.

Can you customise skincare?
Yes we can, send us an email at info@skinb.au & tell us what you would like - we'll get back to you with a price & lead time.

Do you offer a subscription service?
Yes, we do - we offer a 3 month subscription service with a 5% discount on all of our pre made products upon subscription, email us at info@skinb.au if you would like a more frequent subscription service.

Do you ship internationally?
Yes, we offer complimentary international shipping with purchases over $50USD.

What if I just don't like my products?
No problem, contact us within 7 days of receiving your skincare & we'll refund your money.